Your account

What each status of your request means

Request received, In preparation, Ready to view, Ended and more: what happens at each stage and what comes next.

On your customer area home you see which stage your trial is in:

  • Request received: we received your form and will prepare your site.
  • In preparation: our team is building your trial site.
  • Ready to view: you can now see your site. Your 3 days start at this moment and we let you know on WhatsApp.
  • Ended: the trial finished. You see the plan you chose and can continue or ask a specialist for help.
  • Active plan: you have already hired your plan.
  • Cancelled: the trial was cancelled. Message us if you want to resume it.

No status deletes your information: if the trial ends, the demo goes offline but your data is kept.

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