Your account

How your session works and how to end it

Your session stays open on the device so you do not have to sign in every time. How to end it on a shared computer.

When you sign in, the customer area remembers your account on that device and does not ask you to sign in again each time. The session lasts while you use it; after a long time without activity it expires and you will need to sign in again.

Signing out

From the customer area menu, choose "Sign out". Always do it when you use a shared or public computer.

How to recover your passwordRequest an email link to create a new password, and what to do if the message does not arrive.
What each status of your request meansRequest received, In preparation, Ready to view, Ended and more: what happens at each stage and what comes next.

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How your session works and how to end it

Signing out

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Hi! I'm Luke, the YCOS assistant