Help center
Your account
Sign-in, password and the status of your request.
- How to recover your passwordRequest an email link to create a new password, and what to do if the message does not arrive.
- How your session works and how to end itYour session stays open on the device so you do not have to sign in every time. How to end it on a shared computer.
- What each status of your request meansRequest received, In preparation, Ready to view, Ended and more: what happens at each stage and what comes next.
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