Platform

Frequently asked questions

The most common questions before starting a project with YCOS.

Plans and payments

What does the monthly price include?

Design, development, domain, hosting, support and maintenance of your site.

Can I pay for more than one month?

Yes. You can choose monthly, quarterly, semiannual or annual billing, with a discount on the longer periods.

Which currencies can I see prices in?

Argentine pesos, Brazilian reais, US dollars and euros. You can switch currency from the top bar.

What is the difference between a Landing Page and a Website?

A Landing Page is a single-page site, ideal for presenting your business and receiving inquiries. A Website has 1 to 10 pages, for showing more sections: services, about us, contact and whatever else you need.

Which payment methods do you accept?

You can pay through Mercado Pago. If you need another way to pay or you are paying from another country, message us on WhatsApp and we will tell you the options available for your currency.

Domain and hosting

Are the domain and hosting included?

Yes, they are part of the service while your plan is active.

Can I use a domain I already own?

Message us on WhatsApp or by email telling us which one it is and we will review it with you.

Can I choose a different domain?

Your domain depends on the currency you pay in: Argentine pesos, .com.ar; reais, .com.br; US dollars, .com; euros, .com or .com.es. Only customers paying in euros can choose between .com.es and .com.

Can I choose my domain name?

Yes. You choose the name (for example, yourcompany.com) and we register it, as long as it is available. If someone else already has it, we suggest similar alternatives.

Where can I see my site during the trial?

During the trial your site is published at a YCOS address, in the format yourbusiness.ycosweb.com. If you continue with your plan, it moves to your domain.

Google and visibility

Is my website indexed on Google?

Yes, we index it so it can appear in search results.

Will you make my business show up on Google Maps?

Yes, we set up your business on Google Maps so you can receive reviews and be found by people all over the world.

Project and support

How long until my site is ready?

For the free trial, we build your trial site and your 3 days start when we put it live; we let you know on WhatsApp. For your final site, the timeline depends on the type of project and we give it to you after talking through what you need.

Can I ask for changes after it is published?

No changes are made after publication unless it is to fix an error. That is why, before publishing your website, we ask you to confirm that you like the design.

Can I add modules later?

Yes, you can add modules such as Products, Gastronomy or Inventory control whenever you need them.

How do I contact support?

By WhatsApp at +54 11 4099-8782 or by email at [email protected]. We reply as soon as possible.

Does my site look good on a phone?

Yes. Sites adapt to computers, tablets and phones.

How do I cancel my service?

Message us on WhatsApp or by email and we will handle the cancellation. When the service ends, the site may no longer be available.

Free trial

How does the 3-day free trial work?

You fill in the form with your business details and we build your trial site. The 3 days start when YCOS puts your page live, and we let you know on WhatsApp. No card needed.

What happens when the trial ends?

You choose your plan and we carry on; if you prefer, a specialist helps you decide. If you do not continue, the demo goes offline, but nothing is deleted.

Can I try more than one site?

The free trial is one per customer. If you want to add another project, message us and we will sort it out together.

Modules

What are modules and how much do they cost?

They are tools you add to your plan, each with its own monthly price. You can see them in the builder on the plans page and in the trial form, with the total updated.

Which modules are available today?

Today you can use Products (catalog, for Landing Page and Website), Gastronomy and Kitchen management (for the Restaurant plan). The rest, such as Inventory control, Sales system or Bookings, are coming soon.

How many products and photos can I add in the Products module?

Up to 50,000 products per site and up to 10 photos per product.

Want to talk about your project?

Contact us